No matter what their age, children and young people can need emotional support, for many reasons.

If you’re a parent or carer, we have resources which might help.

We also have a A-Z of resources for young people here.

This page remains under development. If you have any ideas or resources you want to share, we’d love to hear from you.

Parents, carers and emotional wellbeing

While we offer services for children and young people under 18 years old, we recognise that the adults in their lives may also be experiencing their own challenges with their emotional wellbeing and mental health.

If you think this might apply to you, we recommend the following:

  • check out our resources below
  • look at Dewis Cymru to find local resources in your area that could help
  • contact your GP to talk about how you are feeling and how it is affecting your life

Services and helplines

Platfform for Families

Our partner Platfform delivers our parent and carer support service. Their aim is to support you to look after your own wellbeing while looking after a child or young person who is accessing support through Emotional Wellbeing and Mental Health.

They offer wellbeing programmes (2 hours/week for six weeks) to learn about different techniques and strategies to support your wellbeing as well as your family.

Parents and carers can chose to join an online group after completion of the programme for ongoing support and as a way to continue to meet others going through similar experiences. Meeting other people who are facing similar experiences helps us to realise that we are not alone. A group setting is a great place to share and learn strategies that could help you and your family feel better.

You can contact Platfform for Families in the following ways:

Your local early help service

Early Help services in Cardiff and the Vale of Glamorgan provide children, young people, families and professionals with information and support on a range of topics that could affect you and your family.

Examples include low self-esteem, relationships with your family and the loss of an important person in your life.

Wherever you live, the early help service will listen to you and assess your needs. They will either support you and your family directly or point you in the direction of a service that can help you with specific needs.

Action for Children

Action for Children run a one to one webchat for parents and carers to speak to a qualified parenting coach.

It can be accessed Monday to Friday via webchat and email – check the website for further details.

Gingerbread Wales

Gingerbread offer free services for single parents, including a helpline, information pages, online forum and friendship groups.

You can contact their helpline on 0808 802 0925 – check their website for opening hours.

Kidscape

Kidscape offer a helpline and email service for parents, carers and other adults who have concerns about a child or young person being bullied.

You can contact their helpline on 02078 235 430 between 9:30 am – 2:30 pm Monday and Tuesday, leave a message or email on parentsupport@kidscape.org.uk

SNAP Cymru

Information, advice and support for parents, children and young people who have or may have special education needs or disabilities. Includes a helpline, casework, discrimination advice, independent advocacy and disagreement resolution services.

The information and advice line is available Monday – Friday 9.30 am – 4.30 pm on 0808 801 608.

Young Minds Parent Helpline

Contact Young Minds for information, advice and emotional support about the mental health of a child or young person up to the age of 25.

You can call for free on 0808 802 5544 or use the webchat option between 9:30 am – 4 pm Monday to Friday.

PAPYRUS

Are you, or is a young person you know, not coping with life?

For confidential suicide prevention advice contact HOPELINEUK. They are are open 9am–12am (midnight) every day of the year, contact them on 0800 068 4141 or pat@papyrus-uk.org

Apps and online resources

We also have some resources provided below as a starting point if you’d rather have a browse. You can Contact us if you have additional resources to share or if there are topics you’d like to hear more about.

These resources, apps and helplines are not part of the services provided by Cardiff and Vale University Health Board (unless otherwise stated).

  • We are not responsible for the external content mentioned on this site.
  • Always read an app’s Terms & Conditions and Privacy Policy to see how your data may be used.

Anxiety

Anxiety is a natural human response to stressful situations and a very normal feeling.

However, it can be scary to feel anxious if we don’t know why we are feeling that way or it is lasting a long time.

Guides for anxiety, including one for parents and carers.

Resources and techniques on what to do if you or somebody else is having a panic attack

Coronavirus

Since the start of the pandemic, there has been a lot of information on the news and online about the coronavirus.

Many people are feeling more worried or anxious than normal.

If you or someone you love already struggles with mental health challenges, you may be feeling more anxious than normal at this difficult time.

Resources, tools and videos offering advice on how to support your family during the pandemic.

Advice on supporting children and young people’s emotional welleing during the COVID-19 pandemic

A guide to supporting your child during the Covid-19 pandemic, including information and advice on looking after their mental health at this tough time.

Drugs and alcohol

Using drugs and alcohol can have an impact on a child or young person’s mental health.

DAN 24/7 is a free and confidential drugs helpline. It is available in both English and Welsh.

To contact them:

  • Call 0808 808 223
  • Text DAN to 81066

Advice for parents and guardians for speaking to their child or young person about drugs.

Eating disorders

Eating disorders can be very complex. They are not just about food but are often a way of coping or feeling in control.

They can have an impact on a person’s physical health, so it is important to get advice and support quickly.

The UK’s eating disorder charity, provides information and helplines.

Parents and carers should contact the Adults Helpline on 0808 801 0677, webchat or email help@beateatingdisorders.org.uk.

All Beat helplines are open 9 am – 8 pm during the week, and 4 pm – 8 pm on weekends and bank holidays.

App for young people and their parents and carers.

Includes a screening tool, self-help strategies and tips for how to present concerns to medical professionals.

A free video-based peer support group hosted over Zoom for anyone who supports a person with an eating disorder.

Topics include meal plans, setting boundaries and understanding why change is difficult. You will be asked to commit to 8 sessions over 6 weeks.

Go to the website for more information.

Education

Resources and advice that may be helpful if you have a child or young person attending school.

Advice to support children and young people as they return to school.

Information on bullying for parents and carers, including how to stay safe online and when playing video games.

Click here if you live in Cardiff.

Click here if you live in the Vale of Glamorgan.

Advice on supporting children and young people at primary and secondary school, as well as resources for young people with special educational needs and disabilities.

Advice for parents and carers for when their child is starting secondary or high school

Emotional wellbeing

There are lots of resources out there where you can learn more about emotional wellbeing.

Advice on how to help your child or young person, life events that may be affecting their wellbeing and where to get help.

Information and resources for parents and carers of autistic children.

Bridge the Gap offer free resources for parents and carers to support a child’s wellbeing.

They also offer a free course providing information on how to keep a child safe in a crisis. This can be done in your own time by watching a series of videos.

A search engine to find local resources in your area about a variety of topics, including emotional wellbeing and mental health.

Top tips to support children and young people.

Free app recommended by the NHS Apps Library.

Includes audio tracks that help you let go of worries, cope better with stress, and sleep better.

There is a Feeling Good Teens version (for 10 – 15 years) that can be downloaded at the bottom of this page.

The Mental Health Foundation have developed this resource for parents and carers to help them to teach their children to understand, protect and sustain their mental health.

Advice and information to help you understand how problems occur, how you can best support your family and how to look after yourself, written by specialists and parents working together.

Emotional Wellbeing and Mental Health Services do not diagnose children and young people with neurodevelopmental disorders – this falls under the remit of the Neurodevelopmental Service. 

Tips for looking after your child while also looking after yourself.

Learn more about mental health and the stigma that still surrounds this topic.

Feeling low

Advice on what you can do and where you can find support if your child is feeling low.

Mindfulness

Mindfulness is all about choosing to pay attention to what is happening in the moment. It is a chance for someone to take a break from their worries and help them feel more in control of their emotions.

Lots of easy mindfulness activities to do with children.

Free eBook available from the website.

Welsh language app introducing users to simple meditation techniques.

Free yoga lessons on youtube.

Starting conversations

Sometimes it can be hard to start a conversation about topics that affect you and your family. Check out these resources for tips.

Activities, conversation starters and what do to next to support your child or young person.

How to start the conversations about ‘difficult’ subjects that you need to have if you want to keep your children safe.

Young carers

young carer is someone aged under 18 who looks after a family member who is ill, disabled, has mental health challenges or is addicted to drugs or alcohol.

Find out more on our young carers page.

Supporting carers to get best possible support by understanding the support available, helping them to access service, raise awareness and providing training and development opportunities.

To contact them:

  • Call 02921 921024 between 9 am – 5 pm Monday to Friday
  • Email gateway@ctsew.org.uk

Join the Dots is a young people’s mental health involvement group that has been set up to provide support and resources in Cardiff Vale to:

  • young mental health service users between the ages of 11 and 25;
  • and/or young carers between the ages of 11 and 25.

YMCA offer the service for young carers aged 7 – 18 years in Cardiff and the Vale of Glamorgan.

They offer practical support, a break for young carers and a chance to meet other young people with similar experiences.

This includes:

  • weekly welfare calls
  • group work
  • online support
  • mindfulness and wellbeing activities
  • access to young carer only sessions at Barry YMCA Youth Club

To contact them:

  • Call 02920 645 250 (extension 211)
  • Email cardiffyoungcarers@ymcacardiff.wales or valeyoungcarers@ymcacardiff.wales