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The Emotional Wellbeing Service, part of Change Grow Live (CGL), was commissioned by Cardiff and Vale University Health Board (UHB) back in 2016 to provide early intervention for emotional wellbeing in children and young people experiencing mild to moderate symptoms. The service was commissioned for an agreed term, but due to the pandemic was extended because of operational pressures across the Health Board.

Cardiff and Vale UHB is now in a position where the contract has been reviewed and the procurement process is underway to explore new provision. Since the service was established the needs of service users have altered and the Health Board is keen to use this opportunity to develop the new service based on feedback. Cardiff and Vale UHB will work with young people, stakeholders and staff to co-produce the new service in partnership with the successful supplier.

The existing contract for the Emotional Wellbeing Service is expected to end on 31st July 2022. In order to process existing referrals before this date, the decision has been made to now suspend new referrals through the service. This will ensure children and young people who have already been referred will complete the assessment process. If you have already been referred someone will be in touch in due course. The Health Board apologises for the disruption to this service during this time.

Services remain available for any young person who is seeking support around their emotional wellbeing. The Health Board continues to work closely with schools and other referrers to provide early mental health support for children and young people experiencing mild to moderate symptoms.

Young people have expressed an interest in having an out-of-hours drop-in service that allows them to speak to someone straight away when they are in need. Over the coming months the Health Board will be working with the successful supplier, young people, staff and stakeholders on the design of the new service with plans to implement this by Autumn 2022.

In the meantime, children or young people who need emotional wellbeing support can continue to access it in a number of ways:

If you require further information, please email ewmh@cav.wales.nhs.uk.